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Case Email Reply-To Address Reply-to address for case related emails sent out via S-Drive. Usually this email address is the general support email address. This configuration is useful for the organizations that are using S-Drive Email Agent.

File settings

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S-Drive File Objects List This is a list of S-Drive File Objects. All S-Drive File objects, including custom file objects that you create, must be listed here. Click “Manage” to access the list. See https://cyangate.atlassian.net/l/c/R2jUSL1v for details.

Max File Size in MBs This configuration will allow a system administrator to change the system wide behavior of max file size limit for uploads. File size limit is actually 5TB per file; however, due to Flash plug-in and browser limitations, the practical limit for file upload size via the browser is 2GBs. With this option, the user will be limited to a file size for each file. So, if you set maximum file size to "10". Users won't be able to upload files greater than 10 MBs.

If users try to upload a file greater than the limit, they will see an error message saying "Files greater than XYZ cannot be uploaded!” 

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