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A note about Permissions
File Sync and Attachment Sync use a callout to sync the file or attachment to S-Drive. So you must configure the outbound message user correctly:
Check Setup>outbound Messages for the following 3 items

  • AttachmentSync

  • FileSync Callout

  • Preview Callout

Check the "user to send as" profile. It must have 

Users who upload files that will be synced must also have profile permission for the

  • Attachment Sync object profile permission (read/create/edit + field accessibility)

  • Send Outbound Messages permission.